Drive Inc. is a Dublin based technology company comprising of Irelands fastest growing automotive brands –TradeBid & Nevo
TradeBid is Ireland’s most advanced digital trade marketplace that allows car dealerships, manufacturers & lease companies to buy and sell trade vehicles with over 2,000 trusted dealerships on the platform.
We are looking for a passionate, dynamic, Operations Associate to join our TradeBid team in Dublin (Central Hub) as we look to expand our operations into Europe. This is a fantastic opportunity for an energetic individual to join a successful automotive technology company and be an integral part of our exponential growth. You will report directly to the Director of Operations. The role will suit those who would like to be exposed to the Automotive Technology industry and have a keen interest in Automotive, Operations, Digital and Business management. There is a language requirement with this role.
Operations Associate Responsibilities
Responsible for managing daily auctions to ensure smooth running of the TradeBid platform.
Manage customer onboarding processes including customer setup, logins and registration.
Support the auctions logistics process and liaise with transport companies daily.
Take responsibility for key OEM accounts to ensure operational excellence.
Assist with the communication of platform updates, comms strategy and handling customer queries.
Interact with customers and key stakeholders on a daily basis.
Work with the Buyer Experience team and Sales team to identify opportunities to improve processes and efficiencies.
Supporting with the development and maintenance of processes, procedures, policies, standards and handbooks.
Assist in creating Success Plans for new customers and monitor their progress.
Assist Territory Managers with dealer queries.
Cooperate with different departments regularly to ensure sufficient running of the platform.
About You
Professional/Native/Bilingual Proficiency in Dutch or French and English.
Seeking graduate entry level positions
Have a valid work permit to work in Ireland
Ability to be proactive and stay ahead in a constantly changing environment.
Good team-worker, enthusiastic and fun.
Ability and willingness to quickly adapt to change.
Adhere to all company policies, procedures and business ethics codes
Strong and proven organisational and time management skills.
Strong interpersonal skills and ability to communicate confidently at all organisational levels and with clients.
Be an effective communicator, self-motivated, with good organisational skills and have the ability to work on their own initiative.
Proficient in Microsoft suite of products (Outlook, Teams, Excel, PowerPoint, Word).
Drive Inc. Group is an equal opportunity employer and does not discriminate against race, gender identity or expression, age, colour, marital status, religion, sexual orientation, genetic information, or any other characteristic protected by applicable laws, regulations and ordinances or any other characteristic protected by applicable laws, regulations and ordinances.
Package
The salary and package on offer will be commensurate with the experience and calibre of the successful candidate. The following additional benefits are also part of the package:
Group healthcare plan
Hybrid working environment Monday to Friday
A commitment to investing in the learning and development of its people
